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- Frenchay [33]
- 2N02 [2]
- Accommodation Offfice 2N02 [1]
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- X Block Reception [1]
Department
- Facilities - Accommodation [8]
- Faculty of Business and Law (FBL) [8]
- Faculty of Health and Applied Sciences (HAS) [4]
- FET - Geography and Environmental Management [3]
- Library Services - Learning Services [3]
- FBL - Business and Management [2]
- Faculty of Arts, Creative Industries, and Education (ACE) [2]
- Library Services [2]
- Marketing [2]
- Academic Services - Student Administration [1]
- Bristol Business School [1]
- College of Business and Law [1]
- FBL - Accounting, Economics and Finance [1]
- FET - Architecture and the Built Environment [1]
- FET - Engineering, Design and Mathematics [1]
- Facilities - Business Support [1]
- Faculty of Environment and Technology (FET) [1]
- HAS - Applied Sciences [1]
- IT Services [1]
- ITS - IT Operations [1]
- Student and Campus Life Services [1]
- Student and Partnership Services (SPS) [1]
Job title
- Customer Relations Assistant [5]
- Customer Services Assistant [3]
- Senior Lecturer [2]
- Senior Lecturer in Marketing [2]
- ACS Customer Service Assistant [1]
- Accommodation Communications Officer [1]
- Assistant Director Student and Campus Life (Coaching and Customer First) [1]
- Assistant Support Analyst – ITS [1]
- Associate Director - Spatial Practice [1]
- Associate Director - Strategy and Operations (SOM) [1]
- Associate Lecturer - Bristol Business School (HRM) [1]
- Associate Professor in Economics [1]
- Associate Professor in Operations Management [1]
- Associate Professor in Public Health (Epidemiology) [1]
- Business Manager [1]
- College Dean for Learning and Teaching [1]
- College Manager [1]
- Customer Assistant [1]
- Customer Liaison and Outreach Manager [1]
- Customer Relations Assistant [1]
- Customer Relations Assistant - Accommodation Services [1]
- Customer Relations Assistant - Accommodation services [1]
- Customer Relations Team Leader [1]
- Customer Service Adviser [1]
- Customer Services Team Leader [1]
- Deputy Director of Library Careers and Inclusivity [1]
- Emeritus Professor [1]
- Enquiries Support Librarian [1]
- Estates and Facilties Business Support Team Leader [1]
- Head of Accommodation Services [1]
- Head of Customer Support [1]
- Lecturer-Engineering Management [1]
- Professor of Emergency Care [1]
- Programme Leader and Senior Lecturer in Project Management [1]
- Project Room Support Technician [1]
- Quality Enhancement Officer [1]
- School Manager - School of Engineering [1]
- Senior Customer Services Assistant [1]
- Senior Lecturer - Enterprise Champion [1]
- Senior Lecturer - Marketing [1]
- Senior Lecturer Marketing [1]
- Senior Lecturer in Strategic and Operations Management [1]
- Senior Lecturer of Information Systems ＆ Operations Management [1]
- Senior Lecturer: Marketing [1]
- Senior Research Fellow [1]
- Senior Tester [1]
- Subject Associate Head of Department (Strategy and Operations Management) [1]
- Technical Facilitator [1]
Area of Expertise
Teaching topics
- Services Marketing [3]
- Customer Relationship Marketing [2]
- Marketing Management [2]
- Marketing Strategy [2]
- Operations Management [2]
- Project Management [2]
- digital marketing [2]
- marketing communications [2]
- Academic Literacy [1]
- Adaptive Re-use [1]
- Applied Economics [1]
- Architectural Representation [1]
- BA Human Geography [1]
- Branding [1]
- Business Psychology [1]
- Communication strategies. [1]
- Conservation [1]
- Consumer Behaviour [1]
- Contemporary Marketing Practice [1]
- Customer Journey [1]
- Data [1]
- Data Supply Chains. [1]
- Data analysis ＆ Design [1]
- Delivering Customer Value [1]
- Development Economics [1]
- Digital Economy [1]
- English [1]
- Enterprise [1]
- Enterprise ＆ Entrepreneurship [1]
- Environmental Health Professional Practice [1]
- Epidemiology [1]
- Fashion Marketing [1]
- Food Systems [1]
- Global Marketing [1]
- Happiness Economics [1]
- Health and Safety at Work [1]
- Human Factors [1]
- Information centric service delivery [1]
- Internal Marketing [1]
- Languages [1]
- Lean Start-up [1]
- Logistics and Supply Chain Management. [1]
- Low Carbon Design [1]
- MRes Social Research (Sustainable Futures)/(Health and Wellbeing) [1]
- MSc Transport Engineering and Planning [1]
- Market Research [1]
- Marketing Virtual Worlds [1]
- Marketing research [1]
- Medical statistics [1]
- Microeconomics [1]
- Multiculturalism and Identities. [1]
- New Venture Creation [1]
- Occupational Psychology [1]
- Practice-led Learning [1]
- Quality [1]
- Relationship Marketing [1]
- Research methods (Qualitative Research Methods) [1]
- Risk Management [1]
- Service Systems [1]
- Social Marketing [1]
- Strategic Analysis of Technical Operations [1]
- Strategic Marketing [1]
- Strategy [1]
- Supply chain management [1]
- Sustainability [1]
- Teaching ＆ Learning [1]
- Tourism and Events Marketing [1]
- Virtual Business [1]
- critical appraisal [1]
- design studio [1]
- equality and diversity [1]
- library cross sector collaboration [1]
- research methodologies [1]
- services to disabled people [1]
Research interests
- Services Marketing [3]
- Digital Economy [2]
- Academic Literacy [1]
- Academic/Practitioner engagement in management [1]
- Achieving research impact [1]
- Ai and Architecture [1]
- Architectural pedagogy [1]
- Architecture and Regeneration [1]
- Behavorial Economics [1]
- Big Data [1]
- Birth cohort studies [1]
- Brand Management [1]
- Branding and Luxury Goods [1]
- Cancer epidemiology [1]
- Channel Marketing [1]
- Childhood obesity [1]
- Coaching and mentoring [1]
- Corruption [1]
- Counselling [1]
- Customer Experience/Journey [1]
- Customer Relationship Marketing [1]
- Customer satisfaction [1]
- Cycling [1]
- Dark Tourism [1]
- Data supply chains. [1]
- Development Economics [1]
- Digital Education [1]
- Emergency and critical care [1]
- End of life care [1]
- Entrepreneurship [1]
- Environmental Health Practice [1]
- Environmental impact assessment [1]
- Family mobilities [1]
- Fashion Marketing and Buying Decisions [1]
- Food Systems [1]
- Green spaces [1]
- Happiness Economics and Well-Being [1]
- Health and Safety at Work [1]
- Healthcare Service Operations [1]
- Human-Systems Integration [1]
- Human-Technology interaction design [1]
- I am happy to consider applications from PhD candidates in my areas of expertise. [1]
- ICTs and travel [1]
- Impact evaluation [1]
- Inclusive curriculum [1]
- Information behaviour [1]
- Information centric service delivery [1]
- Internal Marketing [1]
- Journey Experience [1]
- Labour economics [1]
- Library Services [1]
- Macrocognition [1]
- Managing service employees [1]
- Mental health [1]
- Military veterans [1]
- Naturalistic Decision Making [1]
- Operations Management [1]
- Peer Assisted Learning (PAL) [1]
- Postgraduate student [1]
- Pre-hospital research [1]
- Project Management - Projects Using Digital Technologies [1]
- Project ＆ Risk management [1]
- Risky behaviours in adolescence [1]
- Service frontline staff motivation ＆ satisfaction [1]
- Service-Dominant Logic [1]
- Skilled Performance [1]
- Small Business [1]
- Social Capital [1]
- Social Entrepreneurship [1]
- Social Marketing and Behaviour Change. I am an active researcher [1]
- Student Feedback [1]
- Supply Chain Management [1]
- Sustainability [1]
- Sustainable agriculture [1]
- Transport and Society [1]
- Transportation and the Digital Economy [1]
- Trauma [1]
- Trust and Network Effects [1]
- Value Co-Creation [1]
- Value Creation Value Destruction [1]
- Virtual Marketing [1]
- Walking [1]
- Waste management and Circular economy. [1]
- Whole Life Costing [1]
- Work-life balance [1]
- Workforce development [1]
- cognitive impairments [1]
- decision making [1]
- dementia [1]
- employees wellbeing [1]
- expertise [1]
- perceived quality of care [1]
- practice-led learning [1]
- quality improvement [1]
- resuscitation [1]
- student experience [1]
- sustainable supply chains [1]
- training/developing cognitive skills [1]

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Frenchay Campus
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BS16 1QY
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